Can I ask my references to reach out to the researchers directly?

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• Who will contact the firm’s referees?

  The majority of referees will be contacted by the researcher listed on the research schedule as being responsible for the area for which the firm has submitted. However, if the referee has also been put forward by a different firm for a different ...

• What does it mean when I am told there is a low chance of success for my referee on Online Submissions? What should I do about this or who can I ask for help?

  When adding referees in the online submissions hub, on entering your referee’s email address, you may see a message appear to tell you that we have a low chance of contacting this referee. If you see this message, it means the person you are putting ...

• What is a referee spreadsheet?

  We ask for a list of referees who we could contact to collect their feedback about the firm's work. This allows us to learn what makes your firm stand out in the market.  The referee spreadsheet can be found here. Please include no more than 20 ...

• Do you ask referees about other firms?

  Yes, we try to get as much feedback as possible on all the firms that the referee in question has used but putting them forward as a referee guarantees we will ask them specifically about their interactions with the firm(s) that put them forward. Our ...

• In the Referee Management Tool my referee is on Action Required: No Reply but they are saying they didn’t receive your email

  If you believe any of your referees are not receiving the emails from our research team, our recommendation in these situations is always to share the email address of the researcher responsible for the section with the referee, and ask the referee ...