How often will your team contact those clients suggested by a law firm?

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• When do you contact a firm’s referees?

  The research schedule lists the research period for when we will be conducting the bulk of our research for each category and we aim to have contacted all referees by the end of it. We generally start our referee outreach towards the beginning of the ...

• Who will contact the firm’s referees?

  The majority of referees will be contacted by the researcher listed on the research schedule as being responsible for the area for which the firm has submitted. However, if the referee has also been put forward by a different firm for a different ...

• Will you tell me which referees have provided feedback?

  No, we do not confirm the name of referees from whom we have collected feedback.  Tools such as Referee Management are available, which enable you to track our progress in contacting your referees. This tool will provide updates when we have reached ...

• If a lawyer or team has recently joined my firm, can I include examples of work they completed whilst at their previous firm on a submission?

  ​Yes, when making ranking decisions we will consider work that a lawyer completed at a previous firm so long as it falls within the given review period. However if you are including such work, please clearly label it so we don’t misattribute it when ...

• What can I do if one of my firm’s referees says they haven’t been contacted?

  We completely understand that emails get lost, accidentally deleted or caught up in spam filters, so the most important thing to do is to get in contact with the researcher assigned to the practice area and location you are submitting for (as listed ...