Will you tell me which referees have provided feedback?
No, we do not confirm the name of referees from whom we have collected feedback.
Tools such as Referee Management are available, which enable you to track our progress in contacting your referees. This tool will provide updates when we have reached out to each referee via email and when we successfully make direct contact with an individual.
However, we do not confirm whether we ultimately have an interview or collect feedback from an individual about your firm. If our research team is in direct contact with a referee, we will respect their privacy and their right to confidentially opt out of participating in our research or opt out of providing feedback on specific firms or topics without this being shared or reported back to the firm.
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Who will contact the firm’s referees?
The majority of referees will be contacted by the researcher listed on the research schedule as being responsible for the area for which the firm has submitted. However, if the referee has also been put forward by a different firm for a different ...
Do you contact referees for Europe-wide sections? Where do you get the feedback and quotes from?
We only contact referees for International Trade/WTO and Regulatory & Public Affairs (Environment, Agro/Food, and Government & Public Affairs). For all other Europe-wide practice areas, we use feedback gleaned from national research. If you upload ...
When do you contact a firm’s referees?
The research schedule lists the research period for when we will be conducting the bulk of our research for each category and we aim to have contacted all referees by the end of it. We generally start our referee outreach towards the beginning of the ...
What can I do if one of my firm’s referees says they haven’t been contacted?
We completely understand that emails get lost, accidentally deleted or caught up in spam filters, so the most important thing to do is to get in contact with the researcher assigned to the practice area and location you are submitting for (as listed ...
What does the Referee Contact Rate on the Referee Management Tool tell me?
This is the % of the referees you provided with whom we have made successful contact and which are displaying the status ‘Contacted’ within the tool. E.g. if you sent us 20 referees and we have successfully made contact with 10 of those referees, the ...