What can I do if one of my firm’s referees says they haven’t been contacted?
We completely understand that emails get lost, accidentally deleted or caught up in spam filters, so the most important thing to do is to get in contact with the researcher assigned to the practice area and location you are submitting for (as listed on the research schedule). We’d ask that you collate the names of all the referees who haven’t heard from Chambers and their correct email addresses into one email, and send it to the researcher while research is still underway
We will be happy to follow up, however we will do so in accordance with our own client contacting guidelines.
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When do you contact a firm’s referees?
The research schedule lists the research period for when we will be conducting the bulk of our research for each category and we aim to have contacted all referees by the end of it. We generally start our referee outreach towards the beginning of the ...
Who will contact the firm’s referees?
The majority of referees will be contacted by the researcher listed on the research schedule as being responsible for the area for which the firm has submitted. However, if the referee has also been put forward by a different firm for a different ...
Will you tell me which referees have provided feedback?
No, we do not confirm the name of referees from whom we have collected feedback. Tools such as Referee Management are available, which enable you to track our progress in contacting your referees. This tool will provide updates when we have reached ...
How do you reach out to referees?
Initial outreach is by email. We try to set up a time to speak over the phone or provide a survey for the referee to complete. If we haven’t heard back from the referee in question, we may follow up with a phone call or email, although this is wholly ...
Do you contact referees for Europe-wide sections? Where do you get the feedback and quotes from?
We only contact referees for International Trade/WTO and Regulatory & Public Affairs (Environment, Agro/Food, and Government & Public Affairs). For all other Europe-wide practice areas, we use feedback gleaned from national research. If you upload ...